728 x 90



  • Thomas Cook plane crop top passenger ‘told to cover up’

    Thomas Cook plane crop top passenger ‘told to cover up’0

    Image copyright PA Image caption A spokesman for Thomas Cook said the airline was “sorry” to have upset Miss O’Connor Thomas Cook has apologised after a passenger complained of being left “shaking and upset” when she was told to cover up on a flight. Emily O’Connor said cabin crew told her what she was wearing

    READ MORE
  • ‘I told you I was ill’ – the importance of patient communication

    ‘I told you I was ill’ – the importance of patient communication0

    When analyzing reviews of hospitals on Yelp, researchers from Penn Medicine found that the word most associated with negative reviews, including those rated at one-star, was ‘told’, which appeared almost 20 per cent of posts. Published in the Journal of General Internal Medicine, the study points to the value patients place on communication in health

    READ MORE